Expense Tracker Budget Tracker – Support

Expense Tracker Budget Tracker – Support

Welcome to the official support page for Expense Tracker Budget Tracker.

Expense Tracker Budget Tracker helps you track daily expenses, manage income, plan budgets, organize accounts, track bills and subscriptions, follow savings goals, and better understand where your money goes.

If you have questions, feedback, or need help using the app, please contact us using the email below.

Contact Us

Email: inteliziainfoway@gmail.com

We usually respond within 24–48 hours, Monday–Friday.

Response times may be longer on weekends or public holidays.

Before Contacting Support

To help us resolve your issue faster, please include the following information in your email:

  • App version

  • Device model, such as your Android phone or tablet

  • Android OS version

  • A clear description of the issue

  • Steps to reproduce the problem, if available

  • Screenshots or screen recordings, if helpful

Please do not include sensitive financial information such as card numbers, bank login details, passwords, PINs, or other private credentials.

Getting Started

Add an Expense or Income

  1. Open the app.

  2. Tap the + button.

  3. Select the appropriate transaction type, such as Expense, Income, or Transfer.

  4. Enter the amount.

  5. Select the account and category.

  6. Choose the date.

  7. Add optional notes or other available details.

  8. Tap Save.

Your transaction will be added to your transaction history and reflected in your account balance, reports, and applicable budgets.

Edit or Delete a Transaction

  1. Open your transaction history.

  2. Select the transaction you want to change.

  3. Edit the available details and save your changes.

To remove a transaction, select the available delete option and confirm the action.

Deleting a transaction may also affect related account balances, budgets, reports, and spending totals.

Expense & Income Tracking

Expense Tracker Budget Tracker can be used to organize your everyday income and spending.

You can:

  • Add daily expenses

  • Add income

  • Track transactions across different accounts

  • Organize transactions using categories and subcategories

  • Search transaction history

  • Filter transactions

  • Add recurring expenses

  • Add recurring income

  • Attach receipts to supported transactions

  • Transfer money between accounts

Manage Categories & Subcategories

Categories help you understand where your money is being spent.

To manage your categories:

  1. Open Settings or the available category management section.

  2. Select Manage Categories.

  3. Add, edit, or remove categories where supported.

  4. Use subcategories for more detailed expense organization.

Changes to categories may affect how transactions appear in reports and spending summaries.

Budget Planner & Budget Tracker

The app includes tools for planning and tracking your spending.

You can:

  • Create monthly budgets

  • Create budgets for individual categories

  • Track how much you have spent

  • See how much of your budget remains

  • Follow budget progress

  • Compare your actual spending with your planned budget

Create a Budget

  1. Open the Budget section.

  2. Create a new budget.

  3. Select the applicable month or period.

  4. Enter your budget amount.

  5. Select a category if you are creating a category-specific budget.

  6. Save the budget.

As you record expenses, your budget progress will update based on applicable transactions.

Manage Multiple Accounts

You can organize money across multiple financial accounts.

Supported account types may include:

  • Cash

  • Bank accounts

  • Credit or debit card accounts

  • Wallets

  • Other personal financial accounts

Each account can help you keep track of its related transactions and balance.

Transfer Money Between Accounts

Transfers allow you to record money moving from one account to another.

For example, you may record money moving:

  • From your bank account to cash

  • Between two bank accounts

  • From a bank account to a wallet

  • Between other supported accounts

Transfers are intended to represent money moving between your own accounts rather than new income or spending.

Multiple Currencies

Expense Tracker Budget Tracker supports multiple currencies.

You can use currencies appropriate for your different accounts and financial records where supported by the app.

To change or manage currency settings:

  1. Open Settings or the applicable account settings.

  2. Select the currency option.

  3. Choose your preferred currency.

  4. Save your changes.

Currency availability and behavior may depend on the account or feature being used.

Recurring Transactions

Recurring transactions help you organize expenses or income that repeat regularly.

You can use recurring transactions for items such as:

  • Rent

  • Salary

  • Memberships

  • Insurance payments

  • Regular household expenses

  • Other repeating income or expenses

Create the recurring transaction and configure the available schedule options.

Bills & Subscriptions

Use the bill tracker and subscription tracker to keep recurring payments organized alongside your other expenses.

You can organize:

  • Regular bills

  • Monthly subscriptions

  • Recurring expenses

  • Repeating payments

  • Other scheduled costs

This makes it easier to understand how recurring costs contribute to your overall monthly spending.

Savings Goals

You can create savings goals and track your progress over time.

Savings goals can be useful for things such as:

  • Emergency savings

  • Travel

  • Large purchases

  • Education

  • Personal goals

  • Other planned expenses

Open the savings section, create a goal, enter the available goal information, and use the savings tracker to follow your progress.

Receipt Attachments

Where supported, you can attach receipts to transactions to keep additional information together with your expense records.

Receipt attachments can help you remember the details of purchases and maintain more organized transaction records.

If you experience problems attaching or viewing a receipt, please make sure the app has any required device permissions.

Reports & Spending Insights

Expense Tracker Budget Tracker provides reports and charts to help you understand your finances.

Reports may include:

  • Expense summaries

  • Income summaries

  • Spending by category

  • Monthly spending information

  • Spending trends

  • Budget progress

  • Transaction history

View Reports

  1. Open the Reports section.

  2. Select the available date range or month.

  3. Review your income and expense information.

  4. Use available charts, categories, or filters to understand your spending.

Reports are based on the financial information recorded in the app.

Search & Filter Transactions

You can search your transaction history to find previous expenses, income, or other records more quickly.

Depending on the available filters, you may be able to narrow your transaction history using information such as:

  • Transaction type

  • Category

  • Account

  • Date

  • Other available transaction details

Export Transactions to CSV

You can export supported transaction data as a CSV file.

To export your data:

  1. Open Settings or the available export section.

  2. Select Export Transactions or the applicable export option.

  3. Choose the data you want to export, if options are provided.

  4. Select a save location or sharing method.

  5. Save or share the CSV file.

CSV files can usually be opened using spreadsheet applications that support the CSV format.

If exporting fails, try a different save location or sharing method and make sure your device has enough available storage.

Backup & Restore

Expense Tracker Budget Tracker includes backup and restore functionality to help you protect or move supported app data.

Create a Backup

  1. Open Settings.

  2. Find the Backup option.

  3. Follow the instructions to create your backup.

  4. Store the backup file in a safe location.

Restore a Backup

  1. Open Settings.

  2. Select the Restore option.

  3. Choose the appropriate backup.

  4. Review the information shown before confirming the restore.

Restoring a backup may replace or modify existing app data depending on how the restore feature works.

We recommend creating a current backup before restoring older data.

Keep your backup files secure because they may contain information you have entered into the app.

Offline Use

Core expense tracking is designed to work offline.

You can record and organize supported financial information without requiring a constant internet connection.

There is no mandatory account required to get started with core expense tracking.

Some services or app functions may still require an internet connection when they depend on external services.

Privacy & Data Storage

Expense Tracker Budget Tracker is designed to let you manage your personal finance information directly through the app.

Core expense tracking can be used without mandatory account registration.

Information you create in the app may include:

  • Expenses

  • Income

  • Account information

  • Categories

  • Budgets

  • Bills

  • Subscriptions

  • Savings goals

  • Transaction notes

  • Receipt attachments

  • Other financial records you choose to enter

Please keep your device and any exported or backup files secure.

Using an option such as Clear All Data, where available, may permanently remove locally stored app information.

Uninstalling the app may also remove locally stored app data that has not been separately backed up.

We recommend creating a backup before clearing app data, uninstalling the app, changing devices, or performing actions that could remove your financial records.

Crash & Usage Analytics

To help improve app performance, reliability, and stability, the app may use services such as:

  • Firebase Crashlytics for crash and technical diagnostic information

  • Firebase Analytics for app usage insights

These services help us understand technical problems and improve the overall app experience.

They are not intended to provide us with your bank passwords, card PINs, or financial account login credentials.

Troubleshooting

If Expense Tracker Budget Tracker is not working as expected, try the following:

  • Close and reopen the app

  • Restart your device

  • Make sure you are using the latest version from Google Play

  • Check that your device has enough available storage

  • Check required permissions if receipt attachments or file features are not working

  • Try a different save location if CSV export fails

  • Try a different sharing method if sharing an exported file fails

  • Confirm that you selected the correct account, category, month, or filter if information appears to be missing

  • Restart the app if reports or balances do not appear to reflect a recent change

If the issue continues, contact us at inteliziainfoway@gmail.com with the details listed in the support section above.

Missing or Incorrect Balance

If an account balance does not appear correct:

  1. Review recent transactions for that account.

  2. Check whether an expense or income was entered under the correct account.

  3. Review any transfers between accounts.

  4. Check for duplicate transactions.

  5. Review recurring transactions.

  6. Make sure a transaction was not accidentally deleted or edited.

If the balance still appears incorrect, contact support and explain the steps that caused the issue.

Budget Not Updating Correctly

If your budget progress appears incorrect:

  1. Check that the expense is using the correct category.

  2. Confirm that the transaction date belongs to the applicable budget period.

  3. Check whether you are viewing the correct month.

  4. Review category-specific budget settings.

  5. Close and reopen the app if necessary.

Reports Not Showing Expected Transactions

If a report does not show the information you expect:

  • Check the selected month or date range

  • Review active filters

  • Confirm the transaction date

  • Confirm the transaction category

  • Confirm the transaction type

  • Verify that the transaction was successfully saved

Data Safety Recommendations

Because the app may contain important personal finance records, we recommend that you:

  • Create backups regularly

  • Keep backup files in a secure location

  • Avoid sharing backup files publicly

  • Review exported CSV files before sharing them

  • Protect your device with a PIN, password, fingerprint, or other available security method

  • Avoid sending sensitive banking credentials to our support email

Feature Requests & Feedback

We welcome feedback and suggestions that can help us improve Expense Tracker Budget Tracker.

When submitting a feature request, please include:

  • The feature you would like to see

  • Why the feature would be useful

  • How you expect the feature to work

  • Example screenshots or references, if helpful

Send your feedback to:

inteliziainfoway@gmail.com

Developer Information

Developer: Intelizia
App: Expense Tracker Budget Tracker
Support Email: inteliziainfoway@gmail.com

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